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Care Kit

Care Kit

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$20.00
Model: 528

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$20.00
Description:

The UGG® Care Kit includes everything you need to clean and protect your UGG® Twinface sheepskin boots and slippers. This cleaning kit includes UGG® Cleaner & Conditioner, UGG® Sheepskin Protector, a freshener, a brush, and a scuff eraser to revive the natural luster of your Twinface sheepskin boots. This care kit is recommended for use only on Twinface sheepskin boots and slippers within the Classic, Ultra and Ultimate collections. Click here to view care and cleaning instructions.

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  • UGG® Cleaner & Conditioner (4 FL oz)
  • UGG® Sheepskin Protector (4 FL oz)
  • UGG® Freshener (4 FL oz)
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Product Reviews

REVIEW SNAPSHOT®

by PowerReviews
UggCare Kit
 
4.6

(based on 355 reviews)

97%

of respondents would recommend this to a friend.

Pros

  • Easy to use (121)
  • Protects shoe (113)
  • Good instructions / manual (103)
  • Extends shoe life (98)
  • Comfortable (79)

Cons

  • Stains easily (15)
  • Limited function (7)
  • Poor arch support (6)
  • Hard to use (4)
  • Causes hotspots or blisters (3)

Best Uses

  • Regular maintenance (101)
  • Casual wear (72)
  • Cold / extreme (69)
  • Travel (56)
  • Shoe repair (31)
    • Sizing:
    • Feels full size too small

       

      Feels half size too small

       

      Feels true to size

       

      85% 

      (74 reviews)

      Feels half size too big

       

      Feels full size too big

       
    • Width:
    • Feels too narrow

       

      Feels true to width

       

      95% 

      (80 reviews)

      Feels too wide

       
    • Comfort vs Style:
    • Comfort driven (25), Style driven (10)
    • Was this a gift?:
    • No (46)
    • Reviewer Profile:
    • Stylish (124), Conservative (77), Trendy style (52), Comfort-oriented (41), Casual dresser (19)

Reviewed by 355 customers

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Displaying reviews 1-10

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(1 of 1 customers found this review helpful)

 
4.0

I love these shoes

By Anna

from Snohomish, WA

About Me Conservative

Verified Reviewer

Pros

  • Breathes Well
  • Comfortable
  • Durable
  • Great with Jeans
  • Lightweight
  • Stylish

Cons

  • Poor Cushioning

Best Uses

  • Business Casual
  • Casual Wear
  • Going Out
  • School
  • Travel

Comments about Ugg Care Kit:

I bought these shoes because I needed a pair of flats for work. They are very stylish but casual enough to wear with a pair of jeans on the weekend. The only draw back that I have found is that there is absolutely no cushioning so if you're walking across rocks you will feel it, otherwise I would have given these shoes 5 stars.

  • Sizing:
  • Feels true to size
  • Width:
  • Feels true to width
 
5.0

These boots complete me!

By Busy mom

from West Chester, Pa

About Me Conservative

Verified Reviewer

Pros

  • Breathes Well
  • Comfortable
  • Cushions Impact
  • Durable
  • Good Arch Support
  • Great with Jeans
  • Stylish

Cons

    Best Uses

    • Casual Wear
    • Cold Weather
    • Going Out
    • School

    Comments about Ugg Care Kit:

    These are my go to boots. The are attractive, very comfy, and warm. I especially like the grey color. It's a neutral that goes with everything. I wear them on a daily basis from October through April

    • Sizing:
    • Feels true to size
    • Width:
    • Feels true to width
     
    5.0

    My Uggs

    By Kristal

    from Allentown, PA

    About Me Conservative

    Pros

    • Breathes Well
    • Comfortable
    • Durable
    • Great with Jeans
    • Lightweight
    • Stylish

    Cons

      Best Uses

      • Casual Wear
      • Cold Weather
      • Going Out
      • School
      • Travel

      Comments about Ugg Care Kit:

      I love Uggs. They are so comfy and cozy. I wear them every where I go. School, around the house, to the store, etc. I don't like wering them out in the snow or wet weather. I don't want to ruin them. I simply love them.

      • Sizing:
      • Feels true to size
      • Width:
      • Feels true to width
       
      5.0

      I will buy this product again

      By Desi

      from Hagerstown, MD

      About Me Stylish

      Pros

        Cons

          Best Uses

            Comments about Ugg Care Kit:

            Things are great

             
            5.0

            I'm a new convert to UGGs

            By Dawn the PMS Queen

            from Ocala, FL

            About Me Conservative

            Verified Reviewer

            Pros

            • Breathes Well
            • Comfortable
            • Cushions Impact
            • Feels Luxurious
            • Great with Jeans

            Cons

            • Too narrow

            Best Uses

            • Casual Wear
            • Everyday wear

            Comments about Ugg Care Kit:

            My Meena and Lonna slip ons are my "go to" shoes for everyday wear. I love the decadent feeling of the lambs wool lining and the overall comfort of the shoe. Because I have wide feet, the shoes feel a bit narrow; however, I still haven't broken in my shoes yet.

            • Sizing:
            • Feels true to size
            • Width:
            • Feels too narrow

            (0 of 1 customers found this review helpful)

             
            4.0

            Mini Button Bailey's

            By Cynny

            from Hayfork, CA

            About Me Conservative

            Pros

            • Great with Jeans
            • Lightweight
            • Stylish
            • Warmth

            Cons

            • Poor Arch Support

            Best Uses

            • Casual Wear
            • Cold Weather

            Comments about Ugg Care Kit:

            I wear my mini button bailey's as slippers as my home stays at 60 degrees year round.

            • Sizing:
            • Feels true to size
            • Width:
            • Feels true to width
             
            4.0

            I would buy this product again

            By Pam

            from Lawton, MI

            About Me Conservative

            Pros

            • Comfortable
            • Cushions Impact
            • Durable
            • Stylish

            Cons

            • Stains Easily

            Best Uses

            • Casual Wear
            • Cold Weather

            Comments about Ugg Care Kit:

            I bought cleaning supplies for UGGS that I already own. Love the product.

            • Sizing:
            • Feels true to size
            • Width:
            • Feels true to width

            (0 of 1 customers found this review helpful)

             
            3.0

            not as expected

            By stylish grandma

            from north carolina

            About Me Stylish

            Verified Reviewer

            Pros

            • Comfortable
            • Stylish

            Cons

              Best Uses

              • Casual Wear
              • Cold Weather

              Comments about Ugg Care Kit:

              my daughter bought me the gray short ugg boots with the button and loop on the side. My regular size was too big so we ordered a size smaller and they fit. The trouble is, they are alway gaping open. I wish the button was higher up to keep them more closed. I was considering taking them to a shoe repair shop to see if they could stitch them closed a little higher up.

              • Sizing:
              • Feels full size too big
              • Width:
              • Feels true to width

              (1 of 1 customers found this review helpful)

               
              5.0

              I love my Uggs

              By Liisa

              from Friendswood, TX

              About Me Conservative

              Verified Reviewer

              Pros

              • Comfortable
              • Great with Jeans
              • Lightweight
              • Stylish
              • Very warm

              Cons

                Best Uses

                • Casual Wear
                • Cold Weather
                • School
                • Sitting In A Cold Gym
                • Travel

                Comments about Ugg Care Kit:

                My feet are always cold and Uggs seem to be the only thing to keep them warm.

                • Sizing:
                • Feels true to size
                • Width:
                • Feels true to width

                (2 of 2 customers found this review helpful)

                 
                5.0

                Great Product

                By Linda

                from Cincinnati, OH

                About Me Stylish

                Verified Reviewer

                Pros

                • Breathes Well
                • Comfortable
                • Cushions Impact
                • Durable
                • Good Arch Support
                • Great with Jeans
                • Lightweight
                • Stylish

                Cons

                  Best Uses

                  • Cold Weather
                  • Travel
                  • Wet Weather

                  Comments about Ugg Care Kit:

                  I love these boots

                  • Sizing:
                  • Feels true to size
                  • Width:
                  • Feels true to width

                  Displaying reviews 1-10

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                  ASK QUESTIONS, SHARE ANSWERS

                  Do you have questions about this product?

                  Get answers from our staff experts by clicking "Ask a Question" or click here to send an email to our customer service team.

                  Ask a Question

                  Do you have questions about this product?

                  get answers from real customers and in-house experts with AnswerBox.

                  91 Questions | 92 Answers
                  Displaying questions 1-30Previous | Next »
                  • Q:

                    How and when do I clean my sheepskin boots with the sheepskin cleaner and conditioner?
                    Asked on 2/8/2014 by Barbara

                    1 answer

                  • Q:

                    Can I use all the components on the outside of my Tasman slippers?
                    Asked on 1/8/2014 by Chaz from Syracuse, Ny

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The entire care kit can be used on the Tasman slippers.

                      Answered on 1/28/2014 by UGG Australia Product Specialist
                  • Q:

                    Can the care kit be used on the Holiday Baily Bows? Because of the gems/sparkles I didn't know if the kit would harm them.
                    Asked on 1/3/2014 by Adds from Palmyra, PA

                    1 answer

                    • CUSTOMER CARE

                      A:

                      1) Use a clean, very soft, damp rag and wipe or blot gently
                      2) Do not rub
                      3) Do not use any cleaning product
                      4) Do not use a brush
                      5) You MAY use UGG Australia Protector product

                      Answered on 1/23/2014 by UGG Australia Product Specialist
                  • Q:

                    Should I use any product from the cleaning kit on my UGGs before I wear them for the first time?
                    Asked on 12/26/2013 by Kate from Toronto, Canada

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The Water & Stain Repellent is made to use before wearing the product.

                      Answered on 1/21/2014 by UGG Australia Product Specialist
                  • Q:

                    The care kit will it clean and protect older uggs?
                    Asked on 12/26/2013 by Rachel from Bristol

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The care kit is perfect for any product made of Twinface Sheepskin.

                      Answered on 1/21/2014 by UGG Australia Product Specialist
                  • Q:

                    I have the classic tall boots in chestnut and got a small bit of chocolate on one of them. How do I remove this stain? I have already purchased the sheepskin cleaning kit. Is the cleaner/conditioner safe to use on the suede? Also, the instructions say to wet the entire boot, but I only need to clean a small area. Is it okay to just wet that area?
                    Asked on 12/26/2013 by Michelle

                    1 answer

                    • CUSTOMER CARE

                      A:

                      We do recommend using the care kit on out Classic Tall. Do not spot clean the boot. You want to make sure to clean the entire boot.

                      Answered on 1/21/2014 by UGG Australia Product Specialist
                  • Q:

                    Hi I just got the mens Kaldwell Nubuck in grizzly and I was wondering How I use the Ugg cleaning kit on this shoe?
                    Asked on 12/25/2013 by Luke

                    1 answer

                    • CUSTOMER CARE

                      A:

                      Our leather and nubuck products can be cleaned and protected with products that are designed for use on leather or nubuck. We do not make a specific UGG Australia cleaning product for any of our leather or nubuck styles.

                      Answered on 1/20/2014 by UGG Australia Product Specialist
                  • Q:

                    What is the proper way to clean Classic short ugg? I bought the cre kit but don't know how or what to do.
                    Asked on 12/25/2013 by Bs

                    1 answer

                  • Q:

                    Are you supposed to wash the boots immediately when getting them or just put the sheepskin protector on it?
                    Asked on 12/22/2013 by AKM

                    1 answer

                    • CUSTOMER CARE

                      A:

                      Cleaning the boots directly out of the box new is not needed, but we do recommend using the protector immediately.

                      Answered on 1/20/2014 by UGG Australia Product Specialist
                  • Q:

                    How do I use the care kit on bailey bow uggs? I've never used the care kit before and I'd like to know how to use it so I don't ruin my uggs. Thanks!
                    Asked on 12/22/2013 by Emilee

                    1 answer

                  • Q:

                    Can this kit be used for the pink bailey bows
                    Asked on 12/20/2013 by Melia

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The care kit works great on the Bailey Bow.

                      Answered on 1/17/2014 by UGG Australia Product Specialist
                  • Q:

                    Can you use these on any color uggs?
                    Asked on 12/17/2013 by Amber<3uggs from New jersey

                    1 answer

                    • CUSTOMER CARE

                      A:

                      Our care products can be used on any Twinface Sheepskin item, regardless of the color.

                      Answered on 12/17/2013 by UGG Australia Product Specialist
                  • Q:

                    Can this clean water stains?
                    Asked on 12/15/2013 by Mengxin

                    1 answer

                    • CUSTOMER CARE

                      A:

                      This product can help with some water stains. Like any fine garment, sheepskin is delicate and not all stains can be prevented or removed. With proper care and cleaning, you can expect your footwear to last longer, but we in no way guarantee that it will remove all stains NOR prevent stains from occurring.

                      Answered on 1/16/2014 by UGG Australia Product Specialist
                  • Q:

                    I was told to submerge my boots to clean the by a sales prtson whom i bought the cleaning kit from dip I did now I see on line out said never submerge them was I told the wrong thing
                    Thing
                    Asked on 12/7/2013 by pam

                    1 answer

                    • CUSTOMER CARE

                      A:

                      We do not recommend ever submerging our products.

                      Answered on 12/12/2013 by UGG Australia Product Specialist
                  • Q:

                    does every product on this care kit work on the Olsen's ?
                    Asked on 12/6/2013 by dani from los angeles

                    1 answer

                    • CUSTOMER CARE

                      A:

                      Every product in this kit can be used on the Olsen.

                      Answered on 12/11/2013 by UGG Australia Product Specialist
                  • Q:

                    What products from the Ugg clean and care kit can be used on the kensington leather boots. Can I use the sheepskin protector? Can I use the clean and conditioner on the boots? What is the best way to care for the leather boots? I cannot find the proper way to care for these particular style boots and I don't want to ruin them...
                    Asked on 11/12/2013 by Jen from CDA, Idaho

                    1 answer

                    • CUSTOMER CARE

                      A:

                      Our leather boots can be cleaned and protected with products that are designed for use on leather or nubuck. We do not make a specific UGG Australia cleaning product for any of our leather styles.

                      Answered on 11/13/2013 by UGG Australia Product Specialist
                  • Q:

                    What does the UGG Protector do? How is it different from the water and stain repellent?
                    Asked on 11/12/2013 by Julia

                    1 answer

                    • CUSTOMER CARE

                      A:

                      When using the protector, with proper care and cleaning, you can expect your footwear to last longer. This does not guarantee that it will prevent stains from occurring. This product also does not make the footwear waterproof. This is the same product as the water and stain repellent.

                      Answered on 11/12/2013 by UGG Australia Product Specialist
                  • Q:

                    Does the sheepskin protector also waterproof my boots?
                    Asked on 11/10/2013 by gracelee

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The protector does not make a product waterproof. In addition, like any fine garment, sheepskin is delicate and not all stains can be prevented or removed. With proper care and cleaning, you can expect your footwear to last longer, but we in no way guarantee that it will remove all stains NOR prevent stains from occurring.

                      Answered on 11/11/2013 by UGG Australia Product Specialist
                  • Q:

                    Is the cleaning kit save for the colored boots, such as the pink Bailey Bows?
                    Thanks!
                    Asked on 11/5/2013 by Ashley from South Carolina

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The care kit is safe for the colored sheepskin. It would work great on the pink Bailey Bow boot.

                      Answered on 11/5/2013 by UGG Australia Product Specialist
                  • Q:

                    Do you use the protector on the inside of the Hannen? What other care products should be used on this boot?
                    Asked on 11/4/2013 by Joe from PA

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The protector is made for the outside of the boot and is compatible with the Hannen. The refresher spray can be used on the inside of the boot. As for cleaning, our leather boots can be cleaned and protected with products that are designed for use on leather or nubuck. We do not make a specific UGG Australia cleaning product for any of our leather styles.

                      Answered on 11/5/2013 by UGG Australia Product Specialist
                  • Q:

                    I have the matallic black short uggs and I don't want to get them stained. Can I use the water and stain repellent on them?
                    Asked on 11/2/2013 by Morgan from Ohio

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The Stain and Water Repellent can be used on the metallic boots, but we do not recommend using a cleaner on them.

                      Answered on 11/4/2013 by UGG Australia Product Specialist
                  • Q:

                    I have the silver metallic ugg boots can I use this product kit to clean them? If not how can I clean them?
                    Asked on 10/27/2013 by shawn

                    1 answer

                    • CUSTOMER CARE

                      A:

                      We do not recommend using the cleaner/conditioner on the specialty finishes such as the Metallic styles. Cleaning instructions for those are as follows:

                      Cleaning instructions for Classic Metallics, Paisley, Mosaic, Embroidered Boots, Croc, Floral, Sweater Knit, Specialty Suede and all other leathers:
                      1) Use a clean, very soft, damp rag and wipe or blot gently
                      2) Do not rub
                      3) Do not use any cleaning product
                      4) Do not use a brush
                      5) You MAY use UGG Australia Protector product

                      Answered on 10/28/2013 by UGG Australia Product Specialist
                  • Q:

                    which one of these products can be used on my butte boots?
                    Asked on 10/13/2013 by Matt from NY, NY

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The Cleaner and Conditioner can be used on the sheepskin portion of the boot (the shaft) and the protector can be used on the entire boot. The refresshe can be used on the sheepskin inside the boot. We recommend using a leather cleaner conditioner on the leather portion of the boot. UGG Australia does not currently make a leather cleaner.

                      Answered on 10/14/2013 by UGG Australia Product Specialist
                  • Q:

                    would this kit keep the Neumel style uggs' like new/ clean?
                    Asked on 10/10/2013 by ace from philly ,PA

                    1 answer

                    • CUSTOMER CARE

                      A:

                      This care kit will work great for the Neumel.

                      Answered on 10/10/2013 by UGG Australia Product Specialist
                  • Q:

                    Is there a mark FLAMMABLE on the bottles with spray? Thanks
                    Asked on 10/7/2013 by Tajana from Folcroft, PA

                    1 answer

                    • CUSTOMER CARE

                      A:

                      Our care/cleaning products are not marked as flammable and have a flammability rating of 0.

                      Answered on 10/7/2013 by UGG Australia Product Specialist
                  • Q:

                    I noticed there are 4 different things on the brush tool; how and what do you use each for?
                    Asked on 10/4/2013 by Meredith

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The flat end that looks like an eraser is to erase scuffs from the sole. The soft bristled brush is for brushing the nap of the suede after you clean and allow the product to dry. The other ends are for fluffing up the sheepskin inside the footwear.

                      Answered on 10/7/2013 by UGG Australia Product Specialist
                  • Q:

                    Can I use regular waterproof spray on my boots or does it have to be UGG brand?
                    Asked on 9/25/2013 by Norey

                    1 answer

                    • CUSTOMER CARE

                      A:

                      UGG Australia does not currently carry a waterproof spray. For all leather and suede products, using a waterproof spray that is suited for that material would be fine. However, with our Classic styles and all other styles made of twinface sheepskin, it is not recommended to used waterproofing products on.

                      Answered on 9/26/2013 by UGG Australia Product Specialist
                  • Q:

                    What is the use of the protector? Can it waterproof my boots?
                    Asked on 9/22/2013 by KM from United States

                    1 answer

                    • CUSTOMER CARE

                      A:

                      When using the protector, with proper care and cleaning, you can expect your footwear to last longer, but we in no way guarantee that it will remove all stains NOR prevent stains from occurring. This product also does not make the footwear waterproof.

                      Answered on 9/23/2013 by UGG Australia Product Specialist
                  • Q:

                    Is this kit intended for the Men's Byron slippers?
                    Asked on 9/12/2013 by koons from CA

                    1 answer

                    • CUSTOMER CARE

                      A:

                      The cleaner/conditioner may be used on only the twinface sheepskin on the Byron. The leather should be cleaned with a leather cleaner, which UGG Australia does not currently carry. The refresher spray and protector may be used on the entire upper of the Byron.

                      Answered on 9/13/2013 by UGG Australia Product Specialist
                  • Q:

                    Could somebody please tell me how to use the protector, the freshener, and the cleaner and conditioner? I bought the kit a few weeks ago but I don't know how use it and I'm afraid of ruining my boots due to bad use of it. Thanks!
                    Asked on 8/15/2013 by Gabs from México

                    1 answer

                    • CUSTOMER CARE

                      A:

                      You can follw the instruction on the back of the bottles of the care products or view our care and cleaning page at: http://www.uggaustralia.com/care-cleaning.html.

                      Answered on 8/15/2013 by UGG Australia Product Specialist
                  Displaying questions 1-30Previous | Next »

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                  Manufacturer's Limited Warranty

                  UGG® Australia footwear is warranted for one year against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. Slight dye transfer may occur with darker colored sheepskin during first few wears. Lighter colored sheepskin may pickup inks from clothing with which it comes in contact. This discoloration is not covered under the manufacturer's limited warranty.

                  Because sheepskin is a natural product, there may be some irregularities and variations in color and texture. These traits are characteristic of fine sheepskin and add to the beauty and character of the footwear. These characteristics may cause variations in the fit and wear of some sheepskin products. These irregularities and variations are not covered under the manufacturer's limited warranty.


                  Authorized UGG® Australia Dealers:

                  UGG® Australia offers a manufacturer's limited warranty for products purchased from its authorized dealers. UGG® Australia does NOT offer a manufacturer's limited warranty for products purchased from anyone who is not an authorized dealer and it does NOT offer rebates or other special opportunities for products purchased from anyone who is not an authorized dealer.


                  eBay Sellers/On-Line Auctions and Trade Boards:

                  UGG® Australia does NOT authorize any of its dealers to sell on eBay, or any other on-line auctions or trade boards. UGG® Australia's agreements with its dealers prohibit sales on auction sites. Accordingly, UGG® Australia does not offer its limited warranty or rebates for products purchased on these sites and will not assist with resolution of any disputes including assistance with Pay Pal refund requests.

                  Please click here for our warning on counterfeit items.

                  Please click here for warranty returns.